Information about shipping/delivery times can be read here.
- If you require information about an order or product then it is often quicker to send us an email.
Please also check your spam folder if you have not received a confirmation of your order. We aim to respond to all emails within 48 hours (Monday to Friday) and so please also check your spam folder if you have not received a response within this time.
- We are able to take phone calls between 12 noon and 6 pm ~ Mon to Fri (London GMT).
Please leave a message on our answerphone if we are not available to take your call. Someone will phone you back as soon as possible.
Unfortunately we are not able to take phone calls after 6 pm, and also at the weekend or on UK public bank holidays.
- Viewing in person is strictly by appointment only.
Please email us or phone in advance before you plan your visit.
Sometimes we are unavailable for viewings in person due to travelling in Asia.
We are always closed during public bank holidays.
- Our office is closed at the weekend.